Zoho Meeting

Zoho Meeting - Frequently Asked Questions


1. What is Zoho Meeting?

2. System requirements?

3. Who is a Presenter/Participant?

4. What are your Pricing plans?

5. Is there any limit for the number of participants?

6. What next?

7. How can I contact you if incase I run into problems?

8. Why is remote controlling very slow?

9. Can I use Zoho meeting if I'm behind a firewall ?

10. How secure is Zoho meeting?

11. Why do you have many viewer options for participants (flash, java, active-x)?

12. How can I invite participants?

 

1. What is Zoho Meeting?
Zoho meeting is an online meeting service to show/share your desktop online, conduct Web Meeting, Troubleshoot/provide Remote assistance to your customers. All you need is a browser and an internet connection for conducting a meeting. With Zoho meeting, you can host LIVE

Web conferences and chat with all participants.

With Zoho Meeting, you can:
  • Create/join a meeting online.
  • Edit, and share meeting online and join from anywhere with whom-ever you choose
  • Chat while conducting a meeting.
  • Embed a meeting inside Zoho Show, Zoho Notebook or any public web page.
  • You can also trouble shoot, provide remote assistance using ZohoMeeting.

    • 2. System requirements?
    We support the following browsers :
  • Internet Explorer 5.5+
  • Firefox 1.5+
  • Safari (on Mac)
    • For now, Presenter (the person whose desktop is shared) has to be on a Windows PC (2000/XP/Vista) - Mac support coming soon.
    Participants can be on any OS (Windows, Linux, Mac)

    3. Who is a Presenter/Participant?
  • PRESENTER is the one who shares his desktop
  • PARTICIPANT is the one who views/shares other's desktop

    • 4. What are your Pricing plans?
    Zoho Meeting is free while in Beta.

    5. Is there any limit for the number of participants/meetngs?
    For Beta, we don't limit number of participants, or number of meetings.
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    6. What next?
  • Integration with Skype
  • Supporting/scaling for more attendees/participants
  • Full Support for Mac OS

    • 7. How can I contact you if incase I run into problems?
  • Using Live Zoho support !
  • You can also contact us at support@zohomeeting.com
  • Please feel free to add your comment through feedback option in the login page.

    • 8. Why is remote controlling slow?
  • Most often connection speed could be the issue. Check the speed of your system as well as the presenter's system
  • Use Activex / Java viewer for better performance.
  • If it is still slow, kindly report us at support@zohomeeting.com

    9. Can I use Zoho meeting if I'm behind a firewall ?
    Yes, you can! Zoho Meeting enables you to host LIVE conferences and work collaboratively even if they are behind a corporate/personal firewall.

    10. How secure is Zoho meeting?
    Zoho meeting uses SSL encryption so it prevents any unauthorised user from controlling your computer. The connection is established only after you invite a person and they can control your PC only after you accept the remote control request.

    11. Why do you have many viewer options for participants (flash, java, active-x)?
    To make it convenient for users to use any OS (Linux does not have activex support, in that case you can participate using java/flash viewers) Apart from this, each viewer has it's benefits

  • FLASH viewer doesn't install anything in your PC. It runs purely on the browser.
  • For JAVA viewer, we use the Java plugin in the browser (nothing is installed in your PC)
  • ACTIVE-X viewer leverages the advantages of running on the PC (it is the fastest).

    We recommend ActiveX/Java, if you are trouble-shooting or taking remote control of some other person's PC. For other purposes (showing something/sharing etc.), please use Flash. Soon we will have MAC support for presenter also.

    • 12. How can I invite participants?
  • When creating a meeting, you can add participants in the 'Participants' section, a mail will be sent to them
  • Through 'Invite Participants' option in the meeting details page, i.e. the page you get after creating a meeting
  • You can also invite participants in the middle of the meeting through the Presenter toolbar.
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